Premium Audit Training
Do you want to develop your staff into premium audit
professionals but lack the time or resources to do so? If so, PAC
is your solution.
PAC offers premium audit training that is unrivaled within the
business. Depending upon your individual needs, PAC can teach your
staff everything from the technical side of the profession to the
intangible skills that most newcomers are forced to learn the hard way.
Any premium audit training must begin with the development of a solid
technical foundation. Our technical training
consists of an in-depth review of workers' compensation and/or general
liability rules, classification codes and state statutes. Upon
completion, your staff should either know the rules, or know how and
where to look them up.
Once your staff understands the rules, the next step will provide them
with a thorough understanding of the records that auditors must rely
upon. PAC's document training will provide a thorough
review of state and federal tax forms, general accounting records such
as income statements, and specialized payroll records that auditors
commonly rely upon. PAC will teach not only what the documents are
used for, but also where to pinpoint the information that matters the
most.
A foundation of technical knowledge and an understanding of audit
records will prepare your staff for field audit training.
PAC professionals can accompany your staff into the field to complete
actual audit assignments. Your staff will learn what it takes to meet with the policyholders
face-to-face and succeed. This includes everything from the flow
of the audit appointment, to the soft skills that will help minimize any
negative policyholder reactions.
PAC can customize a premium audit training program to meet your specific
needs.
Insurance Carriers - Finding experienced
audit staff is difficult, so train brand new reviewers and field
auditors with PAC's assistance.
Agencies - Develop your staff's skills so
that they are able to address any of your client's
auditing questions or concerns with confidence.
Audit Vendors - Let PAC help you
develop reviewers and field auditors without sacrificing service to your
existing customers.